Our Returns Policy


for Speedy Publishing Orders

At Speedy Publishing LLC, customer satisfaction is important to us. We strive to ensure that every order arrives accurately and in excellent condition. If you are not completely satisfied with your purchase, we offer a straightforward returns and exchange process designed to assist both individual customers and institutional buyers.

Retail Customer Returns

Books purchased directly from the Speedy Publishing website at retail pricing may be returned within thirty (30) days from the original purchase date for a full refund, less applicable shipping and handling charges.

To ensure your return is processed quickly and efficiently, please follow all return shipping and packaging instructions provided by our customer support team.

Returns are accepted subject to the following conditions:

  • Items must be returned within 30 days of delivery.
  • Products should be in resalable condition unless damaged or defective.
  • Refunds are issued to the original payment method only.
  • Shipping and handling fees are non-refundable except in cases involving damaged, defective, or incorrect items.

Exchanges & Replacement Orders

If you receive:

  • An incorrect title
  • A damaged item
  • A defective product
  • A shipment damaged during transit

Speedy Publishing LLC will gladly replace the item at no additional cost to you, provided the request is submitted within the 30-day return period.

If a replacement title is unavailable due to inventory or stocking limitations, a full refund will be issued.

Please note:

  • We can only exchange an item for the exact same title originally ordered.
  • Exchanges between different book titles are not permitted.
  • Format exchanges may be allowed (example: hardcover exchanged for paperback edition when available)

How to Start a Return

To begin the returns or exchange process, please contact our customer support team using our online Contact Form.

Our representatives will provide:

  • Return authorization instructions
  • Packaging guidelines
  • Return shipping information
  • Assistance with replacements or refunds

Return Processing Time

Please allow approximately 7–14 business days (excluding weekends and federal holidays) for returns and exchanges to be processed after the returned package has been received.

Refund timing may vary depending on your financial institution or payment provider.

Returning Damaged or Defective Items

If your order arrives damaged or defective, please retain all original packaging materials whenever possible and contact us promptly.

In some cases, we may request:

  • Photographs of the damaged item
  • Shipping box images
  • Order confirmation details

This helps us improve shipping quality and expedite replacement processing.

Return Shipping Address

Speedy Publishing LLC

604 Carson Drive Suite #1600
Bear, Delaware 19701

USA

Purchases from Third-Party Retailers

Speedy Publishing LLC can only process refunds, returns, or exchanges for purchases made directly through our official website.

If your purchase was made through:

  • Retail bookstores
  • Online marketplaces
  • Wholesale distributors
  • Educational suppliers
  • Library vendors
  • Third-party retailers

Please contact the original seller directly regarding their return and refund policies.

Non-Returnable Items

The following items may not qualify for return or refund unless defective:

  • Downloaded digital products or eBooks
  • Subscription services already activated
  • Customized or special-order products
  • Clearance or final sale items
  • Bulk orders marked non-returnable at purchase

Please contact the original seller directly regarding their return and refund policies.

Questions & Customer Support

If you have questions regarding returns, exchanges, damaged shipments, or refund eligibility, our customer support team is available to assist you.

We are committed to providing a smooth and professional customer service experience for readers, educators, booksellers, libraries, and institutional partners.